You can return paddles, bags and balls within 30 days of date of purchase. If you’re not 100% happy, ship the item(s) back to us, and we’ll refund your money via the same form of payment you used to purchase the item(s).
Please contact us prior to sending back any product, so we may confirm it meets our requirements for our 30-day policy. Paddles can be used, but they must not be damaged in any way. Pickleballs and bags must be in their original packaging, new, unmarked, and in unused condition to qualify for exchanges or returns. Personalized shirts are not returnable.
We ask you to cover the cost of shipping the item(s) back to us, to include your order number and name inside the package, and we recommended sending your item by a traceable method such as via UPS, FedEx, or USPS with tracking. We cannot be responsible for packages that are lost, stolen, or incorrectly addressed.
Please ship returns to:
111 Deer Meadows Court
Ballwin, MO 63011
All clearance merchandise, used paddles and equipment, and blemished seconds are a final sale and not eligible for return or refund.
Our Return Policy for Defective Equipment
If within 60 days of purchase, the paddle is defective, we will send you a replacement paddle with a postage paid return label and ask you to send the defective paddle back to us. Please contact us prior to returning equipment to verify if it is still within the 60-day return period.