Cheetah® stands behind the build quality of our pickleball paddles. Therefore, all our paddles come with a limited lifetime warranty against manufacturer defects.
Limited Lifetime Warranty
Cheetah® pickleball paddles are guaranteed against workmanship and manufacturer defects for life. The warranty is not transferable and only applies to the original purchaser of the paddle.
If a paddle has been discontinued or is no longer available for replacement, we will add funds equal to the retail value of your paddle to the reloadable gift card you received upon purchase of your paddle, less any discounts you received upon purchase. You can then use those funds to purchase a new paddle.
What’s Covered and What’s Not
Manufacturing defects in materials and workmanship are covered for the lifetime of the product.
These defects include delamination (defined as when the paddle face becomes separated from the paddle core), core crush (defined as when the paddle core is compromised), edgeguard separation (defined as when the plastic edgeguard becomes detached from the side of the paddle), and paddle breakage (defined as when the paddle breaks at the handle).
Normal wear and tear, damage caused by abuse, negligence or user modification, and the natural breakdown or fading of graphics over extended use are not covered.
Miscellaneous
This warranty is available for Cheetah® pickleball paddles in the United States. Cheetah® holds the sole discretion to determine whether a damaged paddle is covered under our lifetime warranty. Cheetah® has the sole discretion to determine whether to replace or repair a paddle covered under our lifetime warranty.
Replacement paddles are not covered under our lifetime warranty.
Paddle Care
Cleaning
Clean your paddle. The face and edge guard of your paddle can be cleaned with a glass cleaner and lint-free cloth. The graphics are going to wear over time; it’s the nature of any sport where you make contact with a ball.
Preserving the Grip
The handle is going to build up grime from your sweat and dead skin. Take a moment to wipe it off with a towel or damp cloth after play. This will help to preserve the life of your grip. At some point though, you may want to replace the grip. Replacing the grip is easy and can be done at home. Depending on your particular grip, you will be able to tell over time if the grip has lost its tackiness or cushion and should be replaced. How often you replace it really depends on how much you play and how much it matters to you.
Extreme Temperatures
Try to keep your paddle from extremes temperatures. If you live in colder temperatures, try not to keep your paddle in the trunk of your car or in your garage. Cold air can make objects more brittle and more likely to break. You also do not want to leave your paddle sitting out in extreme heat. The paddle face can become softer after laying on a searing hot court with the sun beating down on it. It is also not a great idea to submerge your paddle in water or any other liquid.
Being Careful
The final tip for taking care of your paddle is to be gentle with it. Take a moment to look at your edge guard or edge protective tape. The amount of wear and tear is indicative of how often you hit the ground with your paddle.
If you are about to take a tumble, treat your paddle like you would your wrist. Don’t land on it. Paddles were not designed to prop up over 100 pounds of dead weight.
Paddles are not designed to be smashed against the ground.
Be mindful of where you place your paddle when not actively playing. Make sure your keys or metal water bottle are not scraping against it. This can cause undue wear on the graphics. Be mindful of where your paddle is because others might accidentally damage it.
How Long Do Paddles Last?
Most paddles will last between 1-5 years depending on use and how well it is cared for. Cheetah® offers a lifetime warranty on any manufacturer defects. However, paddles will have natural wear and tear and may suffer from negligence.